mi2g invites the views of the world:
The Question of Software Liability
London, UK - 19 September 2003, 16:30 GMT - Whether you are a home
user of software, a corporation or a government department, we would like
to hear your views in confidence on "The Question of Software Liability."
When you as an individual customer or as an organisation with many personnel
receive malware with an infected email or a worm exploiting vulnerabilities
in deployed software and you end up having to shut your online servers or
user computers down on a working day, who do you feel should pick up the liability
for that business interruption?
In turn, when your organisation infects its suppliers and customers, who do
you feel is responsible for picking up that business interruption liability?
The mi2g Intelligence Unit is looking at some of these liability issues
within the context of normal business interruption, workers compensation and
property & liability insurance policies. At present, we have found that
there are clauses which have been inserted that exclude digital risk from
malware and hackers to safeguard the interests of the larger insurers and
As the costs of the top ten malware - viruses and worms - continue to mount
and now exceed US $72 billion in terms of lost productivity as measured by
SIPS-EVEDA, it is only a matter of time that the questions of liability will
surface between different individuals and organisations.
As entities that have suffered business interruption find it difficult to
get a claim fulfilled by insurance companies due to exclusions on digital
risk, the next step will be to litigate the most appropriate cash rich entity
available to claim appropriate recompense. What do you think?
In this situation, it is only a matter of time that the eyes of victims will
eventually turn on the software vendors. This has happened in the case of
asbestosis, cigarette smoke inhalation, tyre and car manufacturers, cosmetics
and food manufacturers as well as clothes and furniture manufacturers. How
long do you feel that software vendors and developers can be immune to such
high liability claims?
mi2g seeks your confidential opinion on this issue and please let us
have your views by 15th October 2003 by clicking here.
We will offer every contributor a free copy of our findings in the first week
of November 2003.
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