Case Study - Online Digitised Insurance
Our client was a large multi-billion Dollar financial services group headquartered
in North America.
The Business Challenge
Our client needed to improve access to information across their many project
teams and operations, to achieve information and knowledge sharing. The installation
of our client's wide Intranet and Extranet enabled information access, process
and despatching both within and outside the originating companies. In particular
our client needed to generate highly personalised documents on demand such
as policies, contracts, customer correspondence, etc.
Based on Calligo from Insystems, the "black box" is unique in its
use of an integrated infrastructure of its automated document assembly, document
management system, workflow systems and application specific toolkits. The
mi2g insurance product portals now use this system for their online
policy issuance and document management.
· Reduces document issuance costs by utilizing electronic archives
· Solves forms inventory and distribution problems
· Enforces Correct Forms use
· Emulates existing paper forms (customer preferred format)
· Allows for high volume processing by eliminating document handling
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